Article 1: Shipping Process

  • Shipping Within 24 Hours: We strive to ship all orders directly after payment is received. This applies to orders placed Monday through Saturday.
  • Weekend Orders: Orders placed on weekends (Sunday) are processed and shipped on the next business day.

Article 2: Shipping Partner

  • Using PostNL: We partner with PostNL, a reliable and efficient shipping provider, to handle your orders. Orders from The Netherlands Only*
  • Coverage: PostNL offers extensive coverage, enabling us to deliver your order quickly and safely to your desired destination.

Article 3: Track & TraceFor The Netherlands & Belgium Only*

  • Track Your Order: Once your order has been shipped, you will receive a Track & Trace code from us. This code allows you to follow your order from dispatch to delivery.
  • How to Track: Enter the Track & Trace code on the PostNL website to receive real-time updates on your order’s status and location.

Article 4: Delivery TimesFor The Netherlands & Belgium Only*

  • Estimated Delivery Time: Delivery times may vary depending on your location. Generally, we aim to deliver your order within a few business days.
  • Delays: While we do our best to deliver on time, unforeseen delays may occasionally occur. We appreciate your understanding in such cases.

Article 5: Shipping Costs

  • Costs: Shipping costs are calculated during the checkout process and depend on the country (Europe + UK) the size and weight of your order.
  • Free Shipping: We offer free shipping for orders exceeding a certain amount. Details can be found on our website. For The Netherlands & Belgium Only*

Article 6: Contact and Support

If you have any questions about your shipment or encounter issues with the Track & Trace, please feel free to contact our customer service. We are here to assist you and resolve any problems.


Date of Last Update: January 1, 2024